Shipping Policy

At Bellatrix, we are committed to delivering your orders in a timely and reliable manner. Please read our shipping policy carefully.

1. Shipping Methods

We currently offer the following shipping options:

• Standard Shipping (across India)

• Cash on Delivery (COD) (if available at your location)

Shipping is handled through trusted courier partners to ensure safe and secure delivery.

2. Order Processing Time

All orders are processed within 1-2 business days.

Orders are not shipped on Sundays or public holidays. In case of high order volume, processing may be slightly delayed.

3. Delivery Timeframes

Once shipped, your order is expected to be delivered within 5-7 business days, depending on your location.

• Metro cities: Faster delivery

• Remote areas: May take slightly longer

Please note that delivery timelines are estimates and may vary.

4. Shipping Costs

We offer:

• Free Shipping across India
  OR

• A flat shipping fee based on your location.

Any applicable shipping charges will be clearly shown at checkout.

5. Tracking Information

Once your order is shipped, you will receive:

• A tracking link via email/SMS

• Updates on your order status

You can use this link to track your package in real time.

6. Delivery Issues & Delays

While we strive to deliver on time, delays may occur due to:

• Weather conditions

• Courier delays

• Incorrect address details

• Unavailability of the customer

If your order is delayed or you face any issues, please contact us at customerhelp.bellatrix@gmail.com

7. Cash on Delivery (COD)

For COD orders:

• Payment must be made at the time of delivery

• Please ensure availability to receive the order

Repeated failed COD attempts may lead to restrictions on future orders.

8. International Shipping

Currently, we DO NOT offer international shipping.

If available, international delivery timelines and charges will vary based on location.

9. Incorrect Address

Please ensure that your shipping details are accurate. We are not responsible for orders delivered to incorrect addresses provided at checkout.

10. Contact Information

For any shipping-related queries, feel free to contact us:

Email: customehelp.bellatrix@gmail.com
Store Name: Bellatrix

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By placing an order with Bellatrix, you agree to this Shipping Policy.